Loss Adjusters and Insurance Companies
As Root Cause Analysis consultants, we assist loss adjusters and claim managers to investigate highly technical and complex insurance claims up to multiple million dollars. Our experts understand the difficulties and challenges in complex insurance claims and provide in-depth analysis and impartial opinions to determine the root causes. Our experts can explain highly technical matters to non-engineering personnel in a concise and easy-to-understand way.
We are engaged as expert witnesses to conduct forensic investigations, present our investigation work and/or provide professional comments on other experts’ work. We have been involved in highly complex industrial disasters, traffic incidents, product quality disputes, insurance claims, etc. Our expert reports, opinions, and testimonies have been followed by the courts.
Original Equipment Manufacturers (OEM)
We are engaged as independent consultants to provide outside of box thinking for leading industrial manufacturers when they face bad publicity of product quality complaints and recalls. We provide an end-to-end consulting service to collaborate with their strong internal teams to develop a strategy to solve major quality issues. Our work has been recognised by some power equipment suppliers, medical device manufacturers and semiconductor companies as highly insightful.